Get in Touch
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Discord Community
Join our Discord server for the fastest support and to connect with other players. Our community is active 24/7!
Email Support
For technical issues, account problems, or general inquiries. We typically respond within 24-48 hours.
Business Inquiries
For partnerships, press opportunities, advertising, or business development. We're always open to new opportunities.
Bug Reports & Feedback
Found a bug or have suggestions for improvement? Your feedback helps us make QiQ Gaming better for everyone!
Response Times
- Discord: Usually within minutes (24/7 community)
- Email Support: Within 24-48 hours
- Business Inquiries: Within 2-3 business days
- Bug Reports: Within 24 hours
Office Hours
Our support team is available Monday through Friday, 9:00 AM - 6:00 PM EST. For urgent issues outside these hours, please use our Discord community for immediate assistance.
Before Contacting Us
You might find answers to common questions in our Discord community or by checking our Terms of Service and Privacy Policy. Our community is very helpful and often has solutions to common issues!
Frequently Asked Questions
How do I join the Discord community?
Click the "Join Our Discord" button above or this link to join instantly. You’ll need a free Discord account.
How long does it take to get support?
Discord support is usually instant. Email responses take 24-48 hours. Business inquiries may take 2-3 business days.
How do I report a bug?
Email feedback@qiq.game or use the contact form below. Please include as much detail as possible.
Where can I find your privacy policy?
See our Privacy Policy for details on how we handle your data.